MM
Mthimbana M

1 reviews | Active since Jan 2018

01 Apr 2018, 16:46

unathorized debit orders

since Ive joined FNB I've had countless unauthorized debit orders going through my account;latest being "Pmt Honfee",sad part is u don't really get your full refund back since the back charges you a reversal fee. I'm tired of faxing paper work to the ***** department and waiting forever for my money. with capitec you can just reverse your money straight away using the app. Themba Zondo **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2018, 09:06
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***