Unathorised migration of data package-Huwei Router

Item: FNB (First National Bank)
Rating: 2
Author: Laverene A

In October a consultant offered me a free router as I was utilizing the \sim- based"Cell C contract of R99 per month. I was promised that it would not affect my package of R99 pm and nothing would change. Migration was never mentioned or change in the data bundle structure. To my utter dismay"

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Replies (1)

FNB (First National Bank)'s replyOfficial

17 Dec 2015, 07:56

Hello Laverene,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 833917.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply17 Dec 2015, 07:56

Official