BM
Busisiwe M
1 reviews | Active since Nov 2018
25 Nov 2018, 20:51
Unathorised debit orders at fnb. Hacked bank account
Unathorised debit orders referenced handswork, mzansi different référence number, monthly reversal and their charges is not doing Good to me as your customer. They said is my duty to find out who are those People while my account is hacked .Why They process debit orders without my permission, am paying bank charges for bounced debit orders which i Don't know. Please assist me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Nov 2018, 09:37Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
*** (option one)
FNB (First National Bank)'s reply26 Nov 2018, 09:37
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
*** (option one)