PR
Patricia R

1 reviews | Active since Aug 2018

04 Oct 2018, 11:15

Unathorised debit orders

Fnb must do something about their consumers we paying monthly fees our money must be safe with them 80% cant complain with one thing but they did nothing i have 3debit orders which i dont know i even dont know where they got my details from HANDSWORK , SMART and MZANSI ...i want this debit orders be removed from my account i dont even know any of this companies

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2018, 11:49
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Private Clients for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)