1 reviews | Active since Jul 2016

25 Jan 2018, 07:47

Unathorised Debit Order from Taylin

Today the 25th Jan 2018 I was debited R95.00 from account by the company name Taylin using my Id no's ,where the hell did they get my identity no I have no idea , I have never received a call from this people . This is so much annoying cause this is not for the first time that I am writing about the issue of debits that are not authorized seems like no one is willing to help. I know nothing about this Taylin company . I suppose I am their target my account doesn't seem to be safe .I do not see a reason of having an account with a bank , I mean for a person like me I do not earn much little that goes out of my account leaves me with a negative that I cannot be able to pay as there a charges, which FNB does not consider that I did not authorize this ********** debit . I am tired if saying one thing every month ,FNB DO SOMETHING ON THIS ,I AM SO MUCH NOT HAPPY ABOUT THIS :-):-):-):-)STOP STOP STOP

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2018, 09:35
Official

Hello Kgwadib,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***