pM
pride M
1 reviews | Active since May 2015
06 May 2015, 07:45
unathorised debit order
My account was debited for the amount of R299.00.<br> <br> This was done by a company called Digicash. There have been a number of Digicash complaints with the majority being FNB customers. Has certain FNB account numbers been compromised?<br> <br> This is not the first time a *** Naedo collection has been taken off my account.<br> <br> As a customer I would like exercise my absolute right to demand the money back unless the bank can produce a valid mandate.<br> <br> I really wish a more permanent solution could be put in place to prevent these incorrect(***) Naedo collections from happening in the first place
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
06 May 2015, 10:39Hello PrideMMU,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678250.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678250.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 May 2015, 10:39
Official
Hello PrideMMU,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678250.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678250.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
