1 reviews | Active since Jul 2016

26 Jul 2017, 08:51

Unathorised debit

<p>I am so tired of complaining of one thing every month that unathorised people go through my account and take money</p> <p>past weeks spoke to the lady from FNB and she said they're working on this but looks like is getting out of hand , i mean this happens every month , clearly FNB is not safe with our monies</p> <p> </p> <p>i think the best for me is to change the bank , i am so ****ed of this</p> <p>can someone please give me a valid explaination on how this happens every month same amount</p> <p>This is madness</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Name<br />FNB Gold Cheque Account<br />Account Number<br /> ********** 0746<br />Type<br />DEMAND DEPOSIT<br /> <br /> <br />1. Transaction Details<br />Description One<br />MONTFORD A009 ********** 26<br />Description Two<br /> <br />Transaction Amount<br />99.00<br />Service Fee<br />0.00<br />Authorisation Date<br />26 Jul 2017<br />Effective Date<br />26 Jul 2017<br />Post Date<br />26 Jul 2017<br />Current Balance<br />0.00<br />Cash Amount<br />0.00<br />Original Currency Amount<br />0.00<br />ENC Amount<br />0.00<br />ENC Days<br /> ********** 000000<br />Cleared<br />0<br /> <br />2. Transaction Description<br />Code<br />7259<br />Description<br />Naedo Collection<br />Category<br />Payme<br />Sub-Category<br />Electronic Payment<br /> <br /> <br />3. Customer Service Information<br />User Code<br />591B<br />User Name<br />-<br />Contact Number<br /> <br /> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2017, 11:28
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***