LM
Lorraine M

1 reviews | Active since Apr 2019

05 Apr 2019, 19:53

Unappropriate service from FNB Housing

I have made an arrangement with FNB on the.homeloan it was agreed upon. 2weeks ago I received legal documents of intention to attach and I am paying monthly. FNB has not honoured the arrangement and I'm disappointed. The question is should I pay the attorneys feed as well as the bond and arrangements. They informed me that the money could be in the suspense account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2019, 09:29
Official
 
Good Day, 
  
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)