1 reviews | Active since Jan 2013
Unanswered withdrawal from my account
Account No ********** 6816
On two occasion has taken money out of my account to pay anoutstanding credit card account.
This morning I get a call from the queries department to tell me that my credit account has been handed over to the attorneys. However no one has the right to withdraw money from my account without my permission.
Please get your attorneys to call me back as I now have permission to take this to the banking Ombudsman to answer. Yours faithfully Ombutsman Mehroonisha Popham
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)