PK
Precious K
1 reviews | Active since Feb 2012
26 Mar 2016, 10:44
Unanswered calls! Unauthousised debit orders
Firstly I have been holding for over 30 minutes today<br> <br> Secondly, which bank in its right mind allows just anyone to take money from your account without the correct authorization forms from you? Really? <br> <br> I am still holding and it seems everyone at FNB is on holiday! I think I need to move to Nedbank!!!! <br> <br> I am super irritated with the shocking FNB Service
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FNB (First National Bank)'s replyOfficial
26 Mar 2016, 11:53Hello vuyi2009,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 894370.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 894370.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply26 Mar 2016, 11:53
Official
Hello vuyi2009,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 894370.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 894370.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)