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shashanka V
1 reviews | Active since Aug 2013
29 Mar 2016, 12:51
Unafir Decline - Dell: Inspiron 5559 i7
I app**** for laptop \Dell: Inspiron 5559 i7\" via FNB Connect on 2nd March for 629 P/M haven't heard anything back from them for a week. called them to find out the status, I was told that I don't qualify for it without any further explanation. <br> <br> Today just after 20 days I get call from their FNB call center saying I'm fully qualified for the same laptop at an increased price of 759 P/M. <br> <br> I'm quite shocked to receive this kind of service from FNB, FNB says they worlds most innovative bank which they are in how to rob their customers.<br> <br> I'm really considering going back to my previous bank, think I made a mistake buying into their constant promotions on how good they are."
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Replies (1)FNB (First National Bank)'s replyOfficial
29 Mar 2016, 13:14Hello Shashanka,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894932.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894932.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 13:14
Official
Hello Shashanka,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894932.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894932.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
