1 reviews | Active since Aug 2011
Unacceptible and ********* dealings.
Mirriam Smith *******ly and unprocedurally blocked my accounts on the 11/03/2016 which prevented me from using my accounts, leading to massive losses and inconvenience. She also took it to herself to use monies from my other accounts without advising me. She claims to have called me, but I only got about 2/3 missed calls from unknown numbers, without any voice message left or email sent to that lady is highly ********* and shouldn't be in a banking environment. I am determined to take this matter as high as possible given the loss I've incurred due to her ********** ways. I requested Bronae Adams-Smith from FNB Private Clients to look into this matter and email me Mirriam's / Merriam emails address and contact details to ascertain what rules and regulations she is following in accessing my accounts, but Bronae never got back to me. Appalled and disgusted and it service
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904422 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904422 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
