Unacceptable... You are too big a bank to offer mediocre services

It is an embarrassment that a bank this big and services such a large crowd does not have a generator to deal with the load shedding. It is extremely unfair on us customers that we will get chased away just like that. Even small shops make arrangements for generators. The load shedding is here to stay we all know that. Are you guys seriously telling us that we mean nothing to you? That you cannot invest in something as small as a generator so we can still transact?