1 reviews | Active since Jan 2012
Unacceptable waiting time to collect a card
Sat and waited to get a bank card for 45 min. While 9 people stand talking and we must just sit. Time is money. FNB Lambton why can you not have express line for this type of thing.
Hello GeorgieM,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello GeorgieM,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)