Unacceptable service during christmas season

<p>I am sad to report that I've received nothing but unacceptable service in the last three weeks from FNB. First I tried to increase the limit on my credit card. I've been a client for many years and resently settled my credit card. It took longer than two weeks to get it sorted out. Every time I had to phone to find out whats going on.</p> <p> </p> <p>Today I phoned to try and find out about a transaction. I was put on hold after speaking to a consultant and was cut off after 15 minutes.when I phoned back the line was apparently closed early. While I was still busy talking to a consultant!</p>