CS
Christoffel S

1 reviews | Active since Jun 2018

06 Nov 2019, 12:41

Unacceptable Service

Its been the 3rd day from the day i made contact with FNB and spoke to a consultant in the loans department regarding a double deduction that went off my account on the 28 of October. I requested that she reverse my money which she claim she did, but up until today no reversal reflects in my account. I need my money back in my account as i did not authorize any double debit orders to be done.

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Replies (3)
CS
Christoffel S's update06 Nov 2019, 13:52
Reviewer Update
Can some please call me urgently on *** case Ref*** and i mean urgently...
CS
Christoffel S's update06 Nov 2019, 16:18
Reviewer Update
Hi. I received a call from *** may you please call me back on *** i was busy earlier and could not take your call. Note that i called this number in my free time, but unfortunately only outbound call can be made on the number it does not receive inbound calls.
CS
Christoffel S's update07 Nov 2019, 08:02
Reviewer Update
Hi can someone from personal loans collections call me between 08:00am and 08:30am.. i would like to resolve this issue today.. Th service i received this far from everyone i spoke to as unacceptable..