SB
Stefan B
1 reviews | Active since Jun 2018
08 Nov 2018, 23:25
Unacceptable service
I feel like FNB is falsely advertising. It gives all the great options available to me in the application, so I app**** for a very small overdraft. Its been days now and just more stuff is requested and nothing is happening. Why ask me for bank statements??? Can't u check them.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Nov 2018, 09:43Good day Stefan Botha,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Nov 2018, 09:43
Official
Good day Stefan Botha,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)