Unacceptable lack of service from FNB Franschhoek Branch

It is unacceptable that a bank that I pay service fees for, each month can not provide me with the services that I require from them. As a small business owner, I expect my bank to be able to provide change for my shop. This is not the first time that I visited the branch to be told that they do not have change. How is it possible that from middle November FNB Franschhoek will no longer be able to provide me with this service? Hoe can an FNB branch close their teller? I demand to pay fewer service fees as FNB Franschhoek can not provide in my requirements. If FNB thinks that the company will be able to save money this way, they are sourly mistaken. They will lose the little clients they have in Franschhoek which will lead to job losses ext.