IP
Irishes P

1 reviews | Active since Mar 2015

24 Jun 2025, 12:05

Unacceptable communication from bank

I was just informed that I still have a 50% refund available to me for unpaid item charges from one of your customer representatives and when i requested the refund i was denied. This is not okay. There are three charges, the first one is of a charge of R630 of 12th June R405 of 21st June R675 of 23rd June

These charges are insane for something that the bank allows its not like I owe FNB for not paying my account.

I would like someone to assist me with the refund.

0
Replies (3)
IP
Irishes P's update25 Jun 2025, 02:35
Reviewer Update
Hi there

Thanks for the information.

I've just looked at my bank another charge of R360 for yesterday's date but only reflected now was requested. Are you people insane!

Why do you charge so much money for something that you added to my account

I really want all these unpaid items charges refunded my goodness you are ridiculous and its daylight *******.

I need someone to help me!



IP
Irishes P's update26 Jun 2025, 12:02
Reviewer Update
Hello I still didn't get a response since my last message
IP
Irishes P's update27 Jun 2025, 09:16
Reviewer Update
Hi there i got a response on this im sorry I don't accept it....

If a representative gives me information and offer my a 50% last refund and then changes his mind then I want was offered to me.

I've been banking with fnb for many years and your banking policies are becoming very unappetizing and frustrating to say the least