NR
Nathan R
1 reviews | Active since Jul 2011
28 Dec 2020, 12:01
unacceptable card service
firstly they allowed a transaction to go through on a card that was already cancelled, then when i got in touch with uber and got them to refund the amount, FNB charged it to me again! Their helpline continually disconnects me just to add to my stress and irritation.
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Replies (2)NR
Nathan R's updateReviewer Update
29 Dec 2020, 16:03Have not heard from FNB and the matter has not been resolved. I am losing patience with this situation.
NR
Nathan R's update29 Dec 2020, 16:03
Reviewer Update
Have not heard from FNB and the matter has not been resolved. I am losing patience with this situation.
NR
Nathan R's updateReviewer Update
30 Dec 2020, 11:33Kindly remove the duplicate charge on my account from 21st and 22nd December for Uber. I have confirmed with Uber that they only made one charge (of which i was due a refund). The second charge is eronious and the card had also already been cancelled at this point. It must be a bank error. Kindly remove the charge asap!!!
NR
Nathan R's update30 Dec 2020, 11:33
Reviewer Update
Kindly remove the duplicate charge on my account from 21st and 22nd December for Uber. I have confirmed with Uber that they only made one charge (of which i was due a refund). The second charge is eronious and the card had also already been cancelled at this point. It must be a bank error. Kindly remove the charge asap!!!