OA
Obakeng A
1 reviews | Active since Oct 2019
01 Oct 2019, 07:49
Unacceptable
On the 21st September 2019 i paid my loan amount, but again on the 27th of September loan same amount was deducted, I spoke to a consultant yesterday and my call was hung up, wonderful to see that we been treated like this just cos we have a loan with you. WOW
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Replies (2)
FNB (First National Bank)'s replyOfficial
01 Oct 2019, 10:51Good day Obakeng Anointed,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Oct 2019, 10:51
Official
Good day Obakeng Anointed,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
OA
Obakeng A's updateReviewer Update
03 Oct 2019, 09:51Good Day, Am still awaiting for my money to paid back in to my bank account, got a funeral to deal with.
OA
Obakeng A's update03 Oct 2019, 09:51
Reviewer Update
Good Day, Am still awaiting for my money to paid back in to my bank account, got a funeral to deal with.