Unable to Speak to FNB from abroad

Dear FNB, I've spent a reasonable amount just to speak to someone to get my account sorted out. Every time I ask a question, I get transferred, and your operators tell me that no one can call me back because I'm outside of South Africa.

Also, your online banking app doesn't work for customers if they don't have any cards to add the numbers to it when you want to verify. I can log in from a pc but I have no option to add an app to my phone. Surely there must be other ways.

I have real issues that I need to sort out and I would like someone to call me because I have already spent 700 rands just trying to get hold of someone and then I'm told that you can't call me back.

Please call me at +***. ***