LS
Louis S

1 reviews | Active since Oct 2014

15 Mar 2016, 15:14

Unable to sell my own shares

Unable to assist me, also not able to sell my shares online. and then they give me a stupid email response without even phoning me. Very poor service. Also the response was really poor as I have send the mail on 11/03/2016 an only got a response today and they still could not help me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2016, 15:27
Official
Hello 8849Louis,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 889082.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)