ZK
Ziyad K
1 reviews | Active since Jul 2016
22 Nov 2018, 15:37
Unable to sell foreign currency
I have been trying for months to dispose of the AED foreign currency in my account but I keep getting the error: HARD HOLD Error code: 172 *** | c01c5a82-cea8-4544-a819-358d14091ad6
Please can someone assist
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
23 Nov 2018, 08:28Good Day Ziyad
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply23 Nov 2018, 08:28
Official
Good Day Ziyad
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
ZK
Ziyad K's updateReviewer Update
04 Jan 2019, 13:36Still no response from FNB on this issue.
ZK
Ziyad K's update04 Jan 2019, 13:36
Reviewer Update
Still no response from FNB on this issue.