UNABLE TO REVERSE DEBIT ORDERS

DO NOT BANK WITH FNB, WHAT A ****, I have been requesting fnb to reverse my debit order even now will be over 40days and my account is on negative all my debit orders that didnt go through i was charged R120 for each...please reverse my money. IF YOU WERE THINKING OF BANKING WITH FNB, DONT EVEY THEY ARE A ****.... ALL BANKS THEY DO HAVE ACCESS TO REVERSE BUT FNB HAS REMOVED IT......BE CAREFUL FNB YOU GONNA LOOSE CLIENTS.