Unable to retrieve funds using ARN numbers

Item: FNB (First National Bank)
Rating: 3
Author: Magosi M

Greetings FNB

I am a student from Botswana who currently resides in Gaborone and currently experiencing the same problem here of not being able to retrieve funds from my foreign brocker using ARN numbers. I asked for assistance at FNB Botswana's main branch and they could not assist me because unfortunately they don't recognize those numbers. Hope the team that side in SA and hellopeter can help me solve this problem amicably.

Regards

Magosi F. Motsumi

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

12 Dec 2017, 14:59

Good Day

Thank you for your posting,

We have referred your complaint as we are unable to access your profile it would only be Botswana,

We hope you get a response soon, Apologises for the frustration caused.

***

Kind regards,

Hello Peter Team

FNB (First National Bank)'s reply12 Dec 2017, 14:59

Official

Good Day

Thank you for your posting,

We have referred your complaint as we are unable to access your profile it would only be Botswana,

We hope you get a response soon, Apologises for the frustration caused.

***

Kind regards,

Hello Peter Team

Magosi M's updateReviewer Update

12 Dec 2017, 15:35

Thank you for your assistance. Hope the problem will be solved amicably. How do I enquire about the problem here in Botswana though??

Magosi M's update12 Dec 2017, 15:35

Reviewer Update

Thank you for your assistance. Hope the problem will be solved amicably. How do I enquire about the problem here in Botswana though??