unable to resolve problem with FNB app notifications

I open a FNB PERSONAL Premier Cheque account. Because my business accounts is with FNB I've decided to move my personal profile to FNB aswell. Everything at FNB Woodbridge branch was AWESOME like always!! I did however notice that I'm not receiving transaction notification via the FNB App on this new account. I called the call centre yesterday and this morning to try and resolve this. I DONT CARE ABOUT THE INCONTACT SMS BECAUSE I DONT CHECK MY SMS. I do care about notification via the app which Im not getting. Both consultants I spoke to had different stories on why Im not getting notification.