Unable to reply to mails?
<p>I have sent my branch manager multiple emails only for them to be ignored, my debit order was bounced and I received a email stating that it had gone thruogh and the amount of funds left thereafter, this isnt the first time this has happened and FNB is giving me a bad credit rating, I want my penality fees reimbursed aswell as my debit order to be corrected with the institution since this issue wasnt caused by my doing!</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)