1 reviews | Active since May 2017
Unable to port out
<p>I've been trying to port out of FNB CONNECT without any luck their support line keeps on being on hold without getting any help.......I'm unable to make outgoing calls and smses has just vanished into thin air. I would really like if this could. E looked into as it is frustrating and time consuming for me to just hold on a call and don't get through....it just hang up.</p>
Good Day,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option 1)
Good Day,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option 1)