Unable to open an account

Dear FNB,

How do you get new clients via your website when it keeps sending me around in circles? All I want is to open an account with you for day to day transactions and I am unable to do it online. Your website keeps asking me for my account number - which I obviously don't have as I don't bank with you. It also asks me to register for internet banking with you when all I want at this present moment is just an account.

Then I call your number to get assistance telephonically and again all I get is a voice recording that sends me around in circles? Is this the first impression that you guys were going for when you decided on this terrible loop of doing business with people?

Do you people want new customers or is that not really high on your agenda for this financial year?

Can somebody get in contact with me so that I can just open an account online and NO, I do not have the time nor the inclination to go into one of your branches after the poor experience I have just had with trying to call your call centre - held for 11 minutes while the voice prompts kept repeating itself.

If I could give you no stars then I would because this is, so far, a horrible experience.