Unable to link my paypal account to FNB online acc

For the last two weeks I have been trying to withdraw funds from my PayPal account using FNB online banking. Despite numerous calls ( daily) to the PayPal call centre and FNB online banking team I still have not been able to link my PayPal account my FNB account. I was told that the issue is with my browser which is Internet explorer which I found difficult to understand as most companies use only Internet explorer. I then tried logging on using my cell phone which uses Google chrome, still I have been unable to link the two accounts. I am highly frustrated at this stage and today another consultant Thabang suggested that I download foxfire and see if that works! I mean really! How many browsers do I have to try?? I just want to withdraw my money! I will never move to FNB as the service and system issues are a nightmare. Please could someone resolve this issue urgently!!!!!