1 reviews | Active since Jul 2011
Unable to link Card to online banking profile
<p>I have a Discovery platinum Credit card that I am trying to link to my existing FND online banking profile. I am told that this should happen automatically but in my case not. I've spoken to both Discovery card and FNB online banking and they are unable to help me. <br />My Discovery card is active as confirmed with Discovery but somehow FNB cant pick it up to link to my profile. I've been to and back between the 2 call centres but nobody seems to grasp what the problem is. </p> <p>Can you please get someone competent to contact me asap to help resolve this????</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
WTH. NO REF NUMBER VISABLE.
NOBODY CONTACTED ME AS YET.
POOR SERVICE
WTH. NO REF NUMBER VISABLE.
NOBODY CONTACTED ME AS YET.
POOR SERVICE