Unable to get a reasonable response

I emigrated to Australia 2 years ago and left one account with RMB open with funds in it. Since then, I no longer have my password, linked e-mail account or bank card.<br> I need to access this account to transfer the funds to a parent in South Africa. I emailed this request to the RMB Service Suite. Progress thus far is:<br> 1. Recieved a response after 4 days explaining how to tranfer forex???<br> 2. Tried to email back but it bounces because the inbox is full.<br> 3. Phoned her twice from Australia to try and explain<br> 4. Had my calls screened both times so I couldnt speak to her directly and explain what I need.<br> 5. She mailed me back exactly the same email about forex transfers.<br> 6. Once again whem I tried to email back, it bounced because of a full inbox<br> 7. I have now emailed info@rmb to see it someone else responds.<br> 8. 1 week later and still nothing.<br> <br> I simply need to find out how I can verify my identiry from here so I can reset my password and gain access to my account!!<br>