Unable to get a business account

Started our application for a business account and PTY company through FNB online - Canalwalk FNB advised that we can only do this online. We did this in December.

To date, we have a registered company, many many calls to the business department that do not call you back, you cannot get back to any lady that you spoke to. Nobody give you the same information.

Yesterday I was given an FNB business account number and told to deposit money to activate the account. This morning I was told by Ethel on ********** that she will call me back at 11am to let me know when I can get my account details. She didn't call.

So I called back and couldn't get hold of Ethel, I spoke to another lady who rambled on about the Quality Assurance department is only open again on Monday, and they need to check to see that the business account is setup correctly.

When I asked the lady to please let me speak to the manager - the phone just rang and rang endlessly, I had to eventually drop the call.

How can I get my accounting details??

I only got my business registered because I had to call FNB every single day for a month and a half now. From losing paperwork, losing emails to rude operators dropping calls because they cannot understand basics like A for Alpha and B for Bravo and cannot spell at all.

This is not a personal attack, this is ridiculous, I've spend so much money trying to get information from the business division, and I still don't have a clear answer or a business account.

This is ridiculous.

How are you going to help me FNB?