MB
Margeaux B
1 reviews | Active since Dec 2009
02 Apr 2015, 11:46
Unable to do transfers between linked accounts!
At the end of March 2015 I reported that I lost my credit card, using the online option to do so. At this point I also requested a replacement card. I did not stop my account at any point in time.<br> <br> Today I am unable to do transfers between this account and my linked cheque account, receiving an \Error 217: Customer not able to debit this account"message. On further investigation I found that this is due to more FICA documents that are now required"
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FNB (First National Bank)'s replyOfficial
02 Apr 2015, 12:55Hello margeb,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661359.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661359.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Apr 2015, 12:55
Official
Hello margeb,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661359.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661359.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)