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johneyza.bt johneyza.bt

1 reviews | Active since May 2017

04 Jun 2018, 16:56

unable to do online transfers between linked accounts

I have been unable to tranfer money between my online home loan account and linked credit card account. something i was able to do previously. This was since Friday 1/06/2018. Error code: 53309. I need to know why.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2018, 09:07
Official

Good day Bobby Thomas,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)