LM
Lutendo M

1 reviews | Active since May 2014

02 Nov 2018, 08:49

Unable to dispute unauthorized debit order

I had an unauthorized debit order from a company I don't know about, I tried disputing the charge on both my FNB App and on internet banking via my desktop, but the page keeps giving me an error. I need assistance ASAP.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2018, 09:07
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***