WM
Wayne M

1 reviews | Active since May 2016

07 Feb 2018, 10:02

Unable to credit account.

Waiting for car rental deposit to be paid back into account. 5 working days later no sign. Fnb says no refund shows Car rental says Standard bank has done reversal and supp**** reference numbers and says FNB rejected the reversal. So much for FNB motto how can we help

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2018, 10:40
Official

Good Day WayneMulder,

Thank you for your posting,

We tried to contact you as we needed information from you in order to send this matter to the relevant department to assist you accordingly.

We need to establish if this is on your Business or Personal Profile.

Alternatively please provide us with your ID number.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2018, 11:11
Official

Thank you for the feedback.

Her banker will be in contact with her.

Regards