Unable to connect to FNB app from Iraq

I move to Iraq for work two weeks ago. I've been with FNB for over 20 years. I can not access my app or internet banking using various WiFi and ISP connections. I have made numerous calls and spoke to various people. The same answer - Nothing on our side. I have asked other people in Iraq to access www.fnb.co.za - NOT able to connect. I have loaded this app on other phones - same problem. I have a reference number Rk*** today. If someone could take they time to listen to this call they would understand my frustration. I need to use my account, and was told to make a purchase via TakeAlot, then let a FNB consultant do payments on my behalf. I just want to use my account. Can someone HELP. this is the most ridiculous experience i have had.