AN
Andrew N
1 reviews | Active since Oct 2013
01 Oct 2019, 07:17
Unable to close credit card account!
I have tried on several occasions to close a credit card account. On each occasion when I call the helpdesk, I am given another number to call or fill in a form and email it to a specific address. I have done this several times and I just cannot get a response. I have now been billed for another month for an account I do not use.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
01 Oct 2019, 10:38Good day Andrew,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Oct 2019, 10:38
Official
Good day Andrew,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***