tT
taljaarda T

1 reviews | Active since Aug 2016

06 Dec 2016, 09:29

Unable to close bank account

<p>I have tried since 2016-11-23 to close my bank account. I have visited the branch on 2 occasions and is currently sitting in a line to try it again. I have transferred all the outstanding balances that was required. Can someone please help. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2016, 10:23
Official

Good day Mr. anton-taljaard

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***