kL
kevin L
1 reviews | Active since Feb 2015
06 Apr 2021, 18:56
Unable to close account without phoning in
It makes no sense that I am able to open accounts online or on the app but I'm not able to close them without phoning in. It's a bit redundant being a technological bank yet I have to phone in to do simple things.
Helpful (0)
Replies (1)0
Replies (1)kL
kevin L's updateReviewer Update
09 Apr 2021, 10:05honestly this is pathetic from FNB. I can open an account online but I need to phone in to close it and of course when you phone in you spend half a day on hold.
This type of service makes it very difficult for me to justify keeping any of my accounts with you guys
This type of service makes it very difficult for me to justify keeping any of my accounts with you guys
kL
kevin L's update09 Apr 2021, 10:05
Reviewer Update
honestly this is pathetic from FNB. I can open an account online but I need to phone in to close it and of course when you phone in you spend half a day on hold.
This type of service makes it very difficult for me to justify keeping any of my accounts with you guys
This type of service makes it very difficult for me to justify keeping any of my accounts with you guys