DH
Dinesh H

1 reviews | Active since Jan 2012

15 Feb 2016, 08:19

UNABLE TO CLOSE ACCOUNT

Further to my salary being wiped out off my cheque account by FNB, I went into the branch to close my account. I was told that I must now pay an additional amount to have this account closed. My question <br> to FNB, Where the hell is this additional amount going to come from when you people have breached our agreement to wiped out my account to settle my credit card.<br> This account can now stay open far as I care. I do not have any more money to waste.<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Feb 2016, 09:34
Official
Hello dinesh123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 868671.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)