Unable to close account

<p>Have been trying to close my account since Novmber 2016.</p> <p> </p> <p>I first went to the branch in Vanderbijlpark who could not close the account as Head office first needed to cancel my overdraft.</p> <p>I contacted head office and asked the lady to close the account.She said they will cancel the overdraft and contact me.</p> <p>Shevnever did. I called again a month later and to my surprise the overdraft was still active.</p> <p>I have contacted them numerous times after that but still the overdraft has not been cancelled.</p> <p> </p> <p>The last lady I spoke to said they will investigate the issue and get back to me.They never got back to me.</p> <p> </p> <p>The account is now in the negative due to Banking costs .</p> <p> </p> <p> </p> <p> </p>