1 reviews | Active since Feb 2017
Unable to assist, Ignoring requests.
<p>I have app**** for a FNB account, got approved for a Premier Account.</p> <p>Then app**** for the Credit Card and they approved it on 20% interest rate, which is insane and so not Premier, I am currently with Absa on 12.5% rate and asked them to take me as client and match Absa then I will move, it has been 2 months and no response after sending numerous emails to the card division etc, so they only want number and not deliver any service.</p> <p>Advise me to go activate the account to be able to cancel it, I will not do that because then you want bank charges before closing i again.Very upset with FNB client request and service.Will stay proub Absa client!</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)