1 reviews | Active since May 2016
Unable to assist
<p>Phoned Fnb regarding a statement for a loan of R160000 Not address to me but to Custom Craft Construction BUT WITH MY ADDRESS I were transferred to 3 people last one I did not get the name Told me to go to a local branch and before I ended the conversation phone was put down Time spend on the phone nore than 10 minutes and now they want me to go to a branch Wasting more of my time and money</p>
Good day Mr. Herman32
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Herman32
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***