Unable to access funds from my FNB easy account

On the 9th May 2022 I was unable to access funds from my FNB easy account and to my suprise there was a hold with no notifications from the bank.

After visiting Maponya branch it was confirmed that there's a hold on the account however the consultant couldn't assist due to systems being offline. The consultant asked me to return the next day. Like wise I returned only to be told that she did not report to work and for some reason she's the only consultant in the whole branch that can resolve.

Patient as I am I had to wait. Bare in mind there's funds I can't access due to this hold. I'm stranded not to mention the inconvenience.

Case is handled by investor Thabo Lebepe who's not reachable on his work number ***

It's now the 1st of June and I have to receive funds using the same account but because there's a hold I won't be able to access anything

Case ***