LH
Linda H

1 reviews | Active since Oct 2015

05 Nov 2019, 10:50

Unable to access Ewallet

I have had money paid into my ewallet and when I try and dial the specified number *120*277# to access it I am told I have no funds available to support the request. I have even loaded more airtime and sms bundles? Please assist. This is not user friendly at all

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Nov 2019, 11:05
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

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