1 reviews | Active since Sept 2017
Un authorized debit order
I had 2 of my wife's debit orders come off my cheque account this morning which I never authorised. This is my cheque account why is someone else's debit orders being deducted from my account. I have called Fnb this morning and no one can help me! This is *****! If no one contacts me and reverses these debit orders immediately I will log a complaint with the Ombudsman and take this to the papers and social media
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)