SX
Sipho X

1 reviews | Active since Mar 2011

06 Jun 2017, 13:31

un authorize debit orders

<p>Still no 1 called and resolved this *****ulant transactions of R99. Last month you(FNB) decided to do a double debit order for my bond without my authorization. You took R16000 without my authorization sies. Now my kids my suffer cause this bank doesn't give a sh*t about their clients.</p> <p> </p> <p>Doesn't mean cause you financed me for my house you can do as you please in my account.</p> <p> </p> <p>I'm going to close this platinuim account of yours. I'm tired of your sh*t.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2017, 14:14
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)